Terms of use

1. About these terms

These terms of use ("Terms") govern your access to and use of the website at launchagents.ai and its subdomains (the "Website"). The Website is operated by Launch Ventures Technology Partners FZCO, a free zone company with its registered address at DDP, IFZA Business Park, Dubai, United Arab Emirates ("Launch Ventures", "we", "us" or "our"). Launch Agents is a brand and service line of Launch Ventures Technology Partners FZCO.

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website. If you use the Website on behalf of an organisation, you confirm that you are authorised to accept these Terms on its behalf.

2. Use of the Website

The Website provides information about Launch Agents, our methods, the AI agent solutions we design and implement, and how to contact us. You may use the Website for lawful purposes and for your own or your organisation's internal business evaluation.

We may change, suspend or withdraw any part of the Website at any time without notice. We do not guarantee that the Website will always be available or free from errors.

3. Our services and Discovery requests

Information on the Website about our services, including Discovery engagements, timelines such as 45-day delivery, and example metrics, is general in nature and does not form an offer capable of acceptance.

Submitting a Discovery request or contacting us does not create a contract or any obligation on either party to proceed. Any engagement for services will be governed solely by a separate written agreement, statement of work or proposal signed by you and Launch Ventures Technology Partners FZCO. If there is any conflict between these Terms and such an agreement, the agreement prevails for the services it covers.

4. Results, examples and no professional advice

Case studies, client results, testimonials and examples on the Website describe outcomes achieved in particular circumstances. They are not a promise or guarantee that you will achieve the same or similar results. Outcomes depend on many factors, including your workflows, systems, data and team.

Articles and other content in our Insights section are provided for general information only. They do not constitute legal, financial, tax, investment, technical or other professional advice, and you should not rely on them as such. You should obtain advice specific to your circumstances before acting.

5. Intellectual property

The Website and its content, including text, graphics, page designs, the Launch Agents name and logo, articles and code, are owned by or licensed to Launch Ventures Technology Partners FZCO and are protected by intellectual property laws. All rights not expressly granted are reserved.

You may view, download and print pages for your own reference, and share links to the Website. You may not copy, reproduce, republish, modify, create derivative works from, or commercially exploit any content without our prior written consent, except where permitted by law.

Client names, logos and trademarks shown on the Website belong to their respective owners and are displayed with permission to identify organisations we have worked with. Their display does not imply endorsement of any particular statement on the Website unless stated.

6. Information you submit

When you submit a form, such as a Discovery request or newsletter sign-up, you agree that the information you provide is accurate and that you are entitled to share it. We will use it to respond to your enquiry, communicate with you about our services and operate our business, including sending you a confirmation email.

Please do not submit confidential, commercially sensitive or personal information about others through the Website. Such information should only be shared once appropriate confidentiality terms are in place between us. Any ideas, feedback or suggestions you send us may be used by us without obligation to you.

7. Acceptable use

You must not:

• use the Website in any way that breaches applicable law or regulation, or for any fraudulent or harmful purpose;
• attempt to gain unauthorised access to the Website, its servers, forms or any connected systems, or interfere with their operation or security;
• introduce viruses, malware or other harmful material, or carry out denial-of-service or similar attacks;
• submit false, misleading, abusive or automated form submissions or spam;
• use automated tools to scrape the Website in a way that places an unreasonable load on it or breaches these Terms, other than search engines and AI crawlers permitted by our robots.txt file;
• impersonate any person or misrepresent your affiliation with any person or organisation.

8. Third-party links and services

The Website may link to third-party websites or rely on third-party services, including hosting, analytics, font and email delivery providers. We do not control and are not responsible for third-party websites, their content or their privacy practices. Links do not imply our endorsement.

9. Disclaimer

To the fullest extent permitted by law, the Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of accuracy, completeness, fitness for a particular purpose, non-infringement or uninterrupted availability. We make reasonable efforts to keep the Website accurate and up to date, but content may become outdated and we are under no obligation to update it.

10. Limitation of liability

To the fullest extent permitted by law, Launch Ventures Technology Partners FZCO, its affiliates, and their directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive loss or damage, or for any loss of profit, revenue, business, goodwill, data or anticipated savings, arising out of or in connection with your use of, or inability to use, the Website or reliance on its content, whether in contract, tort (including negligence) or otherwise.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

11. Indemnity

You agree to indemnify Launch Ventures Technology Partners FZCO against any claims, losses, liabilities and reasonable costs arising from your breach of these Terms or your misuse of the Website.

12. Privacy

We handle personal information you provide through the Website in accordance with applicable data protection laws in the United Arab Emirates and, where relevant, other jurisdictions. Our privacy policy explains how we collect, use and protect personal information. If you have questions about your personal information, please contact us using the details below.

13. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "last updated" date and will apply from the date it is posted. Please check this page periodically. Your continued use of the Website after changes are posted means you accept the updated Terms.

14. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or the Website, including non-contractual disputes, are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. The courts of Dubai, United Arab Emirates, have exclusive jurisdiction to settle any such dispute, unless otherwise required by mandatory law.

15. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. Our failure to enforce any provision is not a waiver of our right to do so later. These Terms are the entire agreement between you and us regarding your use of the Website.

16. Contact us

If you have any questions about these Terms, please contact:

Launch Ventures Technology Partners FZCO
DDP, IFZA Business Park, Dubai, United Arab Emirates

Or reach us through our Contact page.